Introduction to Using the Platform
At Carbon Arc, we believe every decision-maker deserves fast, reliable access to the data they need to drive better outcomes. Our two-sided data exchange empowers analysts, researchers, and operators with direct access to high-quality, pre-mapped, model-ready insights — streamlining their ability to make smarter, faster, and more confident decisions. By removing friction in data discovery and delivery, we help our users focus on what matters most: actionable intelligence that improves performance and results.
Getting Started on the Carbon Arc Platform
Before you can start building Insights on the Carbon Arc Platform, you’ll need to log in through app.carbonarc.co. If you don’t already have a Carbon Arc account, please reach out to sales@carbonarc.co for more information.
First-time users should review the account setup guide below to get started.
New users of the Platform can review the User Portal guide to get familiar with all of the available features and functionality. This guide will help you navigate key settings, manage your account, and understand core concepts within the Platform.
Take a look below to explore the User Portal’s features, settings, and workflows in more detail.
Explore the Platform UI
Once you’re acclimated to the Platform, active users should explore both the Data Library and the Query Builder areas of the Platform.
The Data Library provides detailed information about the data assets available on our exchange, including key fields, metrics, use cases, and other critical documentation to help you evaluate and compare datasets.
Our Query Builder is your workspace for creating and customizing queries, purchasing frameworks, and extracting insights directly from the Platform. It offers a flexible, powerful way to tailor your data exploration and drive more informed decision-making.
Questions?
If you have any questions or need assistance, active users can reach out directly to our support team at support@carbonarc.co. We’re here to help with any issues or questions about your account, data access, or using the Platform.